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Viking Idle Tycoon: How to contact the customer support service

Getting Help and Reporting Issues in Viking Idle Tycoon!

Get ready for an exciting Viking journey in Viking Idle Tycoon, a mobile idle game developed by VNG Game Studios. Explore the Viking world, gather riches and cards, and uncover secrets on 40 unique maps. If you run into challenges or need assistance while exploring this captivating world, this guide will teach you how to contact the game’s customer support team for help with questions, in-game purchases, or technical issues.

How to Contact Viking Idle Tycoon Customer Support

In Viking Idle Tycoon, players might face challenges or have questions during their Viking adventure. Whether it’s about gameplay, in-game purchases, or unexpected issues, the customer support service is ready to assist.

How to Contact via in-game Customer service option

To contact customer support within the Viking Idle Tycoon game, please follow these steps:

  • Launch the Viking Idle Tycoon Game: Open the Viking Idle Tycoon game on your mobile device.
  • Access the Game Settings: Look for the Settings or Options menu within the game. This menu is typically represented by a gear icon.
  • Navigate to the Support Option: Inside the settings menu, you’ll often find an option for Support. Select this option.
  • Submit Your Issue: After selecting Support, you may be prompted to send your issue through your Gmail account. Follow the instructions to draft and send an email outlining your problem or inquiry.
Viking Idle Tycoon Settings
Image via VNG Game Studios

To report an issue, follow these steps within the in-game Support Center:

  • Access Support: In the game, go to the Settings or Options menu shown as a gear icon. Look for and select Support.
  • After clicking Support, the game will guide you to write a Gmail message. Your User ID, Google ID, and other information will be added automatically. Just make sure this information is there before sending the email.
Viking Idle Tycoon Customer Support
Image via VNG Game Studios
  • Describe the Problem: Clearly explain the issue you’re facing in the game. Include important details such as error messages, where it happened, and any steps you’ve taken to fix it.
  • Send the Email: After providing all the necessary information, send the email.

How to Contact the Developer team directly

To directly contact the developer team for Viking Idle Tycoon, you can typically visit their official website, often under VNG Game Studios. Look for a Contact Us or Support section where they provide contact information or forms for inquiries. You can also explore their presence on social media platforms, where they often engage with player inquiries.

Community forums may be additional channels for communication with developers. If possible, sending an email to the developer’s provided address is an option, though this information may not always be readily available. When reaching out directly, providing clear and detailed information about your issue or inquiry is crucial for effective assistance, and response times may vary based on the volume of inquiries they receive.

That’s all from us for the Viking Idle Tycoon How to contact the customer support service! Did you find our Viking Idle Tycoon How to Contact the Customer Support service helpful? Do let us know in the comments!

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