CasualGuidesPuzzle

Forza Customs – Restore Cars: How to contact the customer support service

Easy steps to resolve your queries!

Forza Customs is the latest game from Hutch, the well-known car-focused mobile game developer behind hits like F1 Clash and Top Drives. Well, this isn’t your usual car customization game, here you will have to play some interesting match-3 puzzles and then collect the resources for the upgrades. Ever since it launched, the game has constantly topped the download charts. The need to contact Customer Support has been constantly rising in Forza Customs – Restore Cars.

Some players of the game are frequently hampered by in-game bugs, account-related issues, and in-app purchase questions. Every user desires a smooth and bug-free gaming experience. As a result, they must contact customer service to clarify their doubts and problems.

How to Contact Forza Customs – Restore Cars customer support

The support team has already offered a detailed FAQ section within the game to address common player inquiries. You also have the search bar given within the same, where just typing the keyword will get you if any article already exists. In the event that a player is unable to find a resolution to an ongoing problem or encounters a new issue, Forza Customs – Restore Cars customer service is available to contact at any time to answer questions from the players.

There are two ways to contact the Forza Customs – Restore Cars customer support team. Players can contact them through in-game menu options or directly through Forza Customs – Restore Cars’s official social media handles.

How to Contact via in-game Customer Service Option

The first method is to contact through the in-game menu. The game must be launched on the players’ devices. They must follow the steps below once the in-game home screen has loaded.

  • On the in-game home screen, locate the menu options on the right. Navigate to the Settings Menu indicated by a cog-wheel icon. This will open a Settings pop-up screen.
Forza Customs support page
Image via Hutch
  • Inside the Settings Menu, tap on the Help and Support button found at the bottom of the pop-up window, indicated in pink. This action will direct you to the Help Menu.
  • In the Help Menu, the game’s Help Center where the developers have already pre-addressed a lot of Frequently Asked Queries pertaining to PurchasesAccountsGameplay, Events, Bug reports, and other relevant topics. To see if their issue is addressed in any one of these sections, players must navigate to the category that best describes their issue.
  • Up next, you will come across the entire list of questions that have been addressed under that category. To read the solution/fixes to any one of those, simply tap on that particular question. You may come across your exact query out there.

Reporting a Bug

Currently, you can follow the above steps to go to the support page. To report a bug the steps are given below.

  • Do a vertical scroll to find the Feedback and Bug Report section and click on it.
  • When you access that section, you will find a need more help section at the bottom, where there is a button which you have Chat with Us option. Entering that, you will be prompted to a chat page.
Forza Customs bug report page
Image via Hutch
  • Type out your issue in detail out there. You will be required to enter the necessary details requested before you can connect to the support team. Also attach relevant screenshots pertaining to your issue, if possible by tapping on the Gallery/Image icon present to the right of the text area.
  • Based on your description, the developer team will send you the required support personnel to this chat as soon as possible. Make sure that you do a follow-up in this section so as to not miss out on their reply.

How to Contact the Developer team directly

Apart from the mentioned steps, you can contact the dev team via their social accounts. @forza_customs is the official Twitter handle of Forza Customs – Restore Cars and you can also head over to @forzacustomgame, which is the official Facebook Page, where you can share your queries without a hassle.

Are you still facing any issues in contacting the Customer Support Team of Forza Customs – Restore Cars? Head straight to our comments section and get your queries resolved! 

For more Mobile Gaming news and updates, join our WhatsApp groupTelegram Group, or Discord server. Also, follow us on Google NewsInstagram, and Twitter for quick updates.

Subscribe
Notify of
guest

0 Comments
Inline Feedbacks
View all comments
Back to top button