Hitwicket: How to contact customer support service

Resolve your issues within a jiffy!

Hitwicket, a made-in-India cricket gaming application, has brought a revolution in the world of cricket gaming with their title Hitwicket. Acknowledged by the Prime Minister of India, it lets you devise cricket strategies while you are up against users online. You get to play as the Owner, Coach, and Captain as you train your players for the World Cricket championship.  Since the game’s inception, the need to contact Hitwicket customer support to report in-game bugs has gone up.

Though the game has successfully delivered all the key elements you expect from this genre, there are still a lot of issues that need to be addressed by the developers. Some of you face hindrances in the form of in-game bugs, account-related issues, and in-app purchase-related problems. I want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs.

How to Contact Hitwicket Customer Support

The support team has already answered many frequently asked questions on EA Sports’ official website. But if anyone can’t satisfy himself, the Hitwicket customer service is available to contact anytime to answer the queries from the players.

There are two ways to contact the customer support team of Hitwicket. You can either contact them from in-game menu options or else you can reach out to the developers via their social media handles.

How to Contact via in-game Customer Service Option

Launch the game on your device. Once the in-game home screen has loaded, adhere to the steps below:

  • Tap on the three-line bar located at the upper right corner of the home screen.
Hitwicket in-game Settings menu
Image via Hitwicket Cricket Games
  • From the list of menu options that appear next, navigate to the Settings option.
  • This would take you to the in-game Settings menu. Navigate to the FAQ section next. This would take you to the in-game FAQ page where you will discover that the developers have already pre-addressed some of the commonly occurring issues about Lost Accounts, Connection & Performance, Gameplay, IAPs and Billing, and other general inquiries.
Hitwicket in-game FAQ section
Image via Hitwicket Cricket Games
  • To see if your issue is already addressed here, scroll down to the category that best describes your issue to access the questions addressed under that category. You will likely come across your exact issue out there.

How to Contact the Developer Team directly

You may mail the developer team directly here. Another approach could be to contact the Developers directly, via their social media handles. You can reach out to the team at @HitwicketGame which is the official Twitter handle of Hitwicket for catering to queries from you guys. You may additionally reach out at the Official Instagram ID of Hitwicket. Players can additionally do a follow-up on their Discord server where tons of passionate fans are there to help users resolve their queries.

Did we satisfy your query about connecting to the official customer support? Check our other support guides below:

Still, facing any issues in contacting the Hitwicket customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!

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