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League of Legends: Wild Rift: How to contact customer support service

Resolve your issues within a jiffy!

From the house of Riot Games, League of Legends: Wild Rift is the modified version of the immensely popular MOBA title, League of Legends. Users can now dive into the experience of an online 5V5 multiplayer battle arena and earn their legend with dynamic champs and ever-changing strategies. Super smooth controls and its wonderful UI system have earned it the tag of one of the greatest strategy-team fighting games ever. Since the first Alpha test was launched, the game has received a lot of love and appreciation. Users from all corners of the World have joined in to flaunt their skill shots, turn the tides in a crazy team fight and master the rift to earn their legend. The need to contact the Customer Support team has constantly been rising in League of Legends: Wild Rift.

Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugs, account-related issues, issues relating to in-app purchases, and other gameplay-related issues. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the player/customer support team of Wild Rift.

How to Contact Wild Rift customer support

The support team has already answered many frequently asked questions on the game’s official website. In case anyone couldn’t satisfy themselves, the Wild Rift customer service is available to contact anytime, to answer the queries from the players.

There are three ways to contact the customer support team of Wild Rift. Players can either contact you from in-game menu options. They can contact via the official website or reach out to the developers directly via their social media handles.

How to Contact via in-game Customer Service Option

Players must launch the game on their devices. Once the in-game home screen has loaded, they must adhere to the steps below:

  • Tap on the cogwheel icon present on the top right corner of the home screen. This would take you to the in-game settings menu.
lol wild rift settings
Image via Riot Games
  • Next up, you need to tap on the headset icon, present just beside the Terms of Service button. This would take you to the in-app Support page of League of Legends: Wild Rift.
wild rift help customer
Image via Riot Games
  • You will find that the Developers have already answered many Frequently Asked Queries here. To read those, you need to scroll down and choose the category your issue falls under to view the Commonly Known Issues under that Category. You may even input keywords from your query in the search bar to quickly navigate to the desired question. It is most likely that you will find your exact issue here.

Raising a Ticket

  • If your issue persists or is something different, you need to Submit a Ticket. To do so, go back to the in-app Support page and scroll down to the bottom of that page. Tap on the Submit a Ticket button. 
  • In the next step, you need to log in with your Riot Games Account. If you do not have an existing account with them, create a new one to continue. You need to fill out the details that are your email ID, Date of Birth, and password.
  • Once you are logged in, you get access to the Support ticket. You need to input the following details in the Support Ticket:
    • Request Type
    • The subject of your Query.
    • The Category of your Inquiry (it may be account-related issues, technical issues, or some in-game bug).
    • A Detailed Description of your Inquiry.
    • Relevant screenshots of your issue for better assistance.
Image via Riot Games
  • Once you have filled in all the inputs, tap on the Submit button to successfully raise a ticket. The Developer Team will get back to you based on this.

How to contact via Wild Rift Official support website

Players can directly go to the official help website of Wild Rift and access the customer service option from there. It could be another alternative in the case where players are facing login problems and cannot access the in-game support option.

  • Visit the official League of Legends: Wild Rift website.
  • Tap on the three-line bar present at the top right corner of the webpage and choose the Support option from the drop-down list that appears. This would take you to the Support Webpage of Riot Games. Make sure to log in with your Riot Games account next.
wild rift available
Image via Riot Games
  • You can access the FAQ section from here or raise a ticket if you can’t find your issue. The steps for doing so are the same as we have discussed in the previous section.

How to Contact the Developer Team Directly

Another approach could be to reach out to the Developers directly. You may mail the Developer team at Riot Games directly at support@riotgames.com. Another method could be to contact them via their Social Media handles. @wildrift is the support Twitter handle of Wild Rift for catering to the queries from users. You can even reach out to the team at @wildrift, which is the official Facebook ID of Wild Rift. Players should then do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.

Still, facing any issues in contacting the customer support team of League of Legends: Wild Rift? Head straight to our comments section and get your queries resolved. Happy Gaming!

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