Miraibo GO is an exciting mobile monster-themed open-world survival game that allows you to tame various monsters and explore vast landscapes with friends. In this game, you can capture monsters, fight enemies, build bases, and establish your monster utopia. With the game now reaching new audiences and players trying to jump into the game, the need for customer support service has been a must for Miraibo GO.
While the game hits all the right notes for its genre, there are still a few areas where improvements are needed. Some players are running into frustrating in-game bugs, account-related problems, and issues with in-app purchases. I want every player to enjoy a smooth, hassle-free experience without interruptions caused by these bugs or other challenges. Here’s our step-by-step guide to contacting the customer support team of Miraibo GO.
How to contact Miraibo GO customer support
The support team has already addressed many frequently asked questions on the game’s official website. However, if players still need help, Miraibo GO’s customer service is always available to assist.
You can reach out in two ways: through the in-game Support Center or by contacting the developers directly via social media channels of the game developer.
How to contact via in-game Customer service option
Just launch the game on your device. Once the home screen loads, follow these simple steps:
- Once you have opened the Miraibo GO app, go to the Settings menu.
- On the bottom side of the screen under the menu, you’ll find multiple sub-menus, where you need to tap on the Support menu to access support options.
- You can see there are already different issue types listed based on different cases. Take a look at it and find if your issue is reported and solved there. If not, head over to the 1v1 Enquiry option.
- This will take you to another section where you have to first select one case from multiple options such as Top-up for payment issues, Account for account-related inquiries, or Other for different problems.
- Once done, this would take you to a private room where you need to type out your entire issue and send that. Fill in the required information, including your server name, character name, character ID, and operating system. In most cases, they are pre-filled.
- Provide a brief title and a detailed description of your issue in the designated fields.
- Upload any relevant screenshots to help clarify your issue and click Submit to send your request to customer support.
The customer team will get back to you following this issue and hence you can resolve them as quickly as possible.
How to contact the Developer Team directly
Another way to seek customer support is by reaching out directly to the developers at DREAMCUBE through their social media channels. For queries, players can contact @MiraiboGO on the game’s official Facebook page. Additionally, players are encouraged to follow up on Miraibo GO’s Discord server, where the community will help you resolve any issues.
Check our other guides as well:
- Mecha Domination: Rampage: How to contact the customer support service
- Soccer Hero: PvP Football Game: How to contact the customer support service
- Tales of Terrarum: How to contact the customer support service
- Wooparoo Odyssey-Build & Breed: How to contact the customer support service
- Earth: Revival: How to contact the customer support service
For more Mobile Gaming news and updates, join our WhatsApp Group, Telegram Group, or Discord server. Also, follow us on Instagram, Twitter and Google News for quick updates.
Keep disconnecting, almost unplayable !