Wooparoo Odyssey – Build & Breed is a magical simulation game combining creature breeding and world-building elements. From the house of NHN Corp., it asks you to into the shoes of a mystical tamer and set off on an exciting journey of discovery as you breed and collect a wide variety of adorable Wooparoos. You must prepare your Wooparoos for the battles ahead by leveling them up and striving for an opportunity to ascend to the legendary leagues. Since it has been out, the game has topped the download charts. The need to contact Customer Support has been rising in Woparoo Odyssey.
Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some of you are facing hindrances in the form of in-game bugs, account-related issues, and queries relating to in-app purchases.
We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here’s our step-by-step guide to contacting the customer support team of Woparoo Odyssey- Build & Breed. Additionally, if you are just starting, check out our Woparoo Odyssey- Build & Breed beginner’s guide for some basic tips, and go through our redeem codes article to grab some freebies along the way!
How to Contact Wooparoo Odyssey- Build & Breed Customer Support
The support team has already answered many frequently asked questions on the game’s official website. But if anyone can’t satisfy himself, the Woparoo Odyssey customer service is available to contact anytime to answer any queries from you guys.
There are three ways to contact the customer support team of Woparoo Odyssey. You can contact them from in-game menu options, or reach out to the Developers at NHN Corp., directly via social media handles.
How to Contact via in-game Customer Service Option
Launch the game on your mobile device. Once the in-game home screen has loaded, adhere to the steps below:
- Tap on the cogwheel icon located at the upper right corner of the game screen.
- A menu screen with two navigable tabs, namely, User Information and Game Settings would appear on your screen. On the User Information tab, tap on the Customer Service button.
- This would take you to the in-game Help Center where you will discover that the developers have pre-addressed some Frequently Asked Queries, about Gameplay, Purchase, Account, and Technical Issues. To check if your issue has been addressed, scroll up and tap on the category that best describes your issue.
- All the inquiries addressed under that category would show up on your screen. Tap on the relevant question/inquiry to read the solution/fix for it. You may additionally filter the results by inputting keywords from your issue in the search bar. You will likely come across your exact issue out there.
Reporting a Bug
If your issue persists or is unaddressed under the FAQ section, you must raise a 1:1 Inquiry. Adhere to the steps below to do so:
- While still under the FAQ page, you will notice a customer service/headset icon at the bottom right corner of the screen. Tap on that.
- A list of navigable options would expand at the top next. Navigate to Inquiry from there.
- This would take you to the Inquiry Submission page where the following inputs would be requested:
- Type of your inquiry (Choose the relevant one from the drop-down list)
- Your email address
- The Title of your inquiry
- Contents (describe your issue in detail under this section)
- Once you have provided all the inputs asked for, tap on the Submit button to successfully raise an inquiry. The Support team will get back to you at the email address provided within 72 hours. You may do additional follow-ups in the same mail chain if required.
How to Contact the Developer Team Directly
Another approach could be to reach out to the Developers via their Social Media handles. You may approach the team at @WooparooOdyssey which is the official Twitter handle of Wooparoo Odyssey- Build and Breed to cater to queries from the users. You can also reach out at the official Facebook ID of Wooparoo Odyssey It would help if you additionally did a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.
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Still, facing any issues in contacting the Wooparoo Odyssey- Build and Breed customer support team? Head straight to our comments section and get your queries resolved. Happy Gaming!
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