Zenless Zone Zero, the latest action RPG from HoYoverse, has now launched worldwide, attracting a large player base since its debut. Despite its widespread popularity, like any new release, there may be occasional bugs and issues. In this guide to Zenless Zone Zero customer support guide, I’ll assist you in finding ways to contact the team and resolve any concerns you may have.
I also have useful guides for new players like you. You can check out some redeeming codes, a beginner’s guide, a reroll guide, tips for earning free rewards, an attributes guide, a tier list, a fighting styles guide, methods for earning Polychomes, and ways of playing ZZZ with controller support.
As you journey through Zenless Zone Zero, you may encounter challenges that require assistance from the developers. Whether you’re dealing with bugs, account issues, or questions about in-app purchases, my guide is here to assist you. My aim is to ensure that your gaming experience remains smooth and enjoyable throughout.
How to Contact Zenless Zone Zero customer support
If you have questions that aren’t addressed on Zenless Zone Zero’s social media platforms, reaching out to their customer service team is simple. You can use the in-game Customer Center or contact Zenless Zone Zero through their official social media accounts or website. They’re ready to assist with any issues or questions you might encounter.
How to Contact via in-game Customer service option
To reach out to the Zenless Zone Zero customer support team, just follow these steps:
- Open the game on your device.
- Log in to your account.
- Tap the upper-left icon to access the lobby.
- From the menu, select More.
- Navigate to the Options section.
- Choose Feedback settings.
- You will be directed to a help center link.
- Select the type of issue you need assistance with.
- Optionally, attach photos for evidence.
- Enter your email address.
- Provide a subject for your inquiry.
- Select the appropriate category for your question.
- Describe your issue in detail.
- Finally, tap the submit button to send your inquiry.
After submitting your inquiry, you can expect a response from the Customer Center Team within 48 hours at the email address you provided. If you have additional concerns, you are encouraged to explore other available support options.
How to Contact the Developer team directly
If you prefer an alternative method, you can directly reach out to the developers through their official social media accounts. Visit the Zenless Zone Zero Twitter page for support and assistance. Additionally, contact them through their official website, Zenless Zone Zero Official Website. They’ve established multiple channels to ensure you receive the support you need.
For related guides, check out:
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