MLB Tap Sports Baseball 2023: How to contact the customer support service

Solve your queries with the Customer Support help!

MLB Tap Sports Baseball is a popular Glu Mobile title, but since their $2.4 billion acquisition deal to become a part of the EA family was announced, the latter has taken over the publishing of the baseball hit. Ever since its release, there are a lot of players that are interested to check out the new features added, while playing the easy-to-play baseball title. Since it is the latest release, the players might encounter some bugs in the game, and this has to be reported to the team. So, it is necessary to contact the customer support service of MLB Tap Sports Baseball 2023.

Some players of the game are frequently hampered by in-game bugs, account-related issues, and in-app purchase questions. Every user desires a smooth and bug-free gaming experience. As a result, they must contact customer service to clarify their doubts and problems. So, to help the players with it, here’s our step-by-step guide to contacting the customer support team of MLB Tap Sports Baseball 2023.

How to Contact MLB Tap Sports Baseball 2023 customer support 

The support team has already answered many frequently asked questions on the game’s official website. However, if a player is unable to find a solution to a persisting problem, or found a new issue, MLB Tap Sports Baseball 2023 customer service is available to contact at any time to answer questions from the players.

There are two ways to contact MLB Tap Sports Baseball 2023 customer support team. Players can contact them through in-game menu options, or directly through the game’s social media handles.

How to Contact via in-game Customer Service Option

Players must launch the game on their devices. Once the in-game home screen has loaded, they must adhere to the steps below:

Contact Customer Service
Image via EA
  • Tap on the three-line hamburger Menu icon at the top left of your screen.
  • It’ll open the different options, World Rankings, Settings, and Customer Care. Choose the Customer Care option.
  • This would take you to the FAQ page where you will discover that the developers have already addressed some Frequently Asked Queries pertaining to Payment, and Account. To read the solutions/fix for those, simply switch over to the relevant category tab that best describes your issue. Scroll down till you find your issue and tap on the downward arrow beside the query to expand the answer. It is likely that you will come across your exact issue over there.

Reporting a bug

If your problem persists or if it is not addressed in the FAQ section, you can contact the Support team via the chat option. To do so, follow the steps below:

Contacting the Chat in MLB Tap Baseball
Image via EA
  • Follow the steps mentioned above for the Customer Service contact.
  • Once you reach the support page, you can find the Message Icon at the top right corner. Click on it.
  • This would take you to a Chat Room where you can type in your report, and an Agent from the Support team would connect with you after a while. Do note that this is not a Live Chat system, so don’t expect quick replies. However, you can share your queries, report another bug if you have encountered them, and follow the agent’s instructions.

How to Contact the Developer team directly

Players can contact the developers of the game directly. You may approach the team at @EASPORTSMLBTSB, which is the official Twitter handle of MLB Tap Sports Baseball 2023. Players can additionally do a follow-up on their official Facebook account @EASPORTSMLBTSB. They have their official community where tons of passionate fans are there to help users resolve their queries.

Are you still facing any issues in contacting the Customer Support Team of MLB Tap Sports Baseball 2023? Head straight to our comments section and get your queries resolved! 

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