Gameloft’s Legends Unite update for Asphalt 9 has arrived, and the racing action gets even more intense. With a plethora of new features added, surely there is a lot to uncover. With the game fairly new, there are a lot of questions that will run in your mind, and for the same, the need to contact Customer Support is important for any game, and that includes Asphalt Legends Unite.
While the game has successfully delivered the key elements expected from this genre, there are still several issues that need attention from the developers. Many fans encounter problems such as in-game bugs, account-related issues, and questions about in-app purchases. My goal is for everyone to enjoy a smooth, hassle-free gaming experience without being disrupted by these issues.
How to contact Asphalt Legends Unite customer support
The support team has addressed many frequently asked questions on the game’s official website. However, if you need more help, the Asphalt Legends Unite customer service is always available to assist with your queries.
There are two ways to get in touch with the support team. You can reach them through the in-game menu options, or contact the developers at Gameloft directly via their social media handles. I will explain to you both the methods in this article so that your task becomes easy.
How to contact via in-game Customer Service Option
- Launch the game on your device.
- Go to the Lobby and tap the gear-shaped Settings icon in the upper right corner.
- Under the Gameloft Connect menu, select the Customer Case option from the menu to access Customer Service.
- Under the Customer Service menu, you will come across the Community forum, where a lot of Frequently Asked Queries about Accounts, Transaction, Installations, Game Description, and Events have already been addressed by the developers. To read the answers, simply scroll down and navigate to the relevant section under which your issue falls. You may even filter the results by entering keywords from your issue in the search bar. Next, tap on the relevant question when you find it to see the answer/fix for the same. You would likely find your exact issue over here.
- If you do not see your query answered, click on the Message icon on the top right side of your screen to head over to the Chat feature.
- Again, you will be getting the details of what your query is, so you need to check it out before opting for the direct chat.
- If that doesn’t fit your criteria, go with the talk to someone option and explain your concern in the designated field. Hit submit to send your inquiry.
Once you’ve submitted your inquiry, expect a response from the Customer Center Team within 48 hours using your linked Gameloft Account. If necessary, you can also maintain communication by using the Gameloft Technical Support website.
How to Contact the Developer team directly
Contacting the developer team directly is an option as well. For Asphalt Legends Unite, their Twitter handle is @asphalt and their Facebook account is @PlayAsphaltUnite, where you can ask questions and seek help. Additionally, you can reach out through the Official Asphalt Legends Unite website. You can also check the Asphalt Legends Unite Gameloft Support official site for further assistance as I mentioned before.
Read other related Customer Support articles from other games:
- Brawl Stars: How to contact the customer support service
- Whiteout Survival: How to contact customer support service
- Soul Strike Idle RPG: How to contact the customer support service
- Fate/Grand Order (English): How to contact the customer support service
- Infinite Borders: How to contact customer support service
That’s all from me for the Asphalt Legends Unite on how to Contact Customer Service! Did you find our Asphalt Legends Unite on how to Contact Customer Service helpful? Do let us know in the comments!
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