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FC Mobile 24 Account lost: Here’s how to recover

Time to get your account back!

The new season of FC Mobile is in full swing! Electronic Art’s has released the latest season of their popular soccer title as a season update. Needless to say, the update has been met with a positive response from players and fans alike. While many users will start afresh with a new account, returning users who may have dropped the game a long while back will be using their old accounts to play the game. In any case, if you have lost your FC Mobile account, here are the steps on how to get it back!

Losing an account can cause serious issues. For a player who has dedicated a considerable amount of time to a particular game, whether on a console or mobile, losing their account permanently can be extremely upsetting. Though most of the time it happens due to the player’s fault, often the case is due to an issue from the devs. Rest assured we have got you covered in this article!

How to avoid losing your FC Mobile account

First and foremost as you log in to your FC Mobile account make sure to bind it either to your Facebook or Google Play account. Once you log into the game for the first time, you get an option to log in either as a Guest ie through your Device, or via your Socials. Don’t make this mistake of playing as a Guest account if you lose access to your Device, you lose your FC Mobile account as well!

  • Tap on the Settings (cogwheel) icon located at the top-right corner of the home screen. The in-game Settings menu would pop up on your screen.
  • You will find the Link Accounts option under the settings menu.
FC-Mobile-Settings-Option
Image via Electronic Arts
  • Tap on Link Accounts and then link your account with either of the social options: Facebook or Google Play Games
  • Now you are all set to play the game without the fear of losing your account!

Remember when someone uses the guest login, if somehow they lose the device or uninstall the game, they’ll completely lose their progress forever. That means they will not be able to recover the old account. So, first things first, use either Facebook or Google Play Games to safeguard the progress.

FC-Mobile-Socials-Accounts-Login
Image via Electronic Arts

So in that case, if the player happens to reinstall the game later or change their device, the data will be saved. They can then log in to their old account and continue their progress from where they have left.

How to recover your lost account in FC Mobile

It so happens that, players who have logged in to Google Play or Facebook still can happen to lose their account data. There is no need to press the Panic button just yet though as the players can simply contact the official EA Customer Support for help.

After confirming that the person attempting to retrieve the account data is its legitimate owner, the support team will move forward with the case. Players must therefore provide valid documentation proving their account identity. If you were one of the people who lost their FC Mobile account even with a Facebook or Google Play Games login, check our article here on how to contact the official FC Mobile Customer Support Service in easy steps!

FC Mobile 24 Live Chat Support
Image via Electronic Arts

You can go through the in-game Customer Service option from the Settings menu or directly contact Live Chat Support from the official EA help website. Make sure to provide your account details and information, going into the specifics such as the Gems or FC Points balance you had in your account before you lost it, any screenshots if you can provide, or your unique UID if you had stored somewhere. Additionally, you can contact the devs through their official social media accounts as well.

With the transition of FIFA to FC Mobile, the game has seen a lot of users returning to the game who had played the old seasons of FIFA Mobile, and similarly, if they didn’t log into their socials earlier then they will have to again start from scratch in the new season! If you are just starting with FC Mobile, don’t hesitate to check our guide on How to Level up quickly and How to stack up Gems easily in your account!

Want to top the Leaderboard regularly in Division Rivals? Check our Division Rivals Guides below!

Did you like our FC Mobile guide on how to recover your lost account? Let us know your thoughts in the comments below!

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